Our replacement vehicles service explained

Finding yourself without a roadworthy vehicle after an accident can be a frustrating experience and very inconvenient, especially if the accident wasn’t your fault.

Our team of accident management experts help drivers sort issues like this out every day. They know how to get you moving again quickly and what needs to be done to ensure that happens.

Our claim specialists will:

• Arrange for the repair of your own vehicle at a manufacturer approved repair shop
• Ensure your vehicle is collected or towed if it’s unroadworthy
• Arrange a like-for-like replacement vehicle
• Monitor the repair of your own vehicle so you’re back on the road as quickly as possible

You just provide us with the details, we do the rest as you shouldn’t have to.

If you need to arrange a replacement vehicle, speak to one of our specialists now on 1800 518 138.

No excess to pay and protect your no claims discount/no claims bonus

If the accident wasn’t your fault, we claim the costs of your vehicle repairs and your like- for- like vehicle from the fault driver’s insurer.

Alternatively, you can claim on your own insurance policy. But you might have to pay any excess upfront and wait to reclaim it. You might also lose your non-claims discount and have to claim this back too. This can take time. If you’ve been in an accident and need your vehicle repairing now, please call our expert team free on 1800 518 138.