How does it work?

Making a claim can feel daunting but it needn’t be. Our job is to make it as straightforward as possible by doing all the hard work for you. When you call us (or submit your details), one of our specialist accident management experts will take you through the claims process step by step. That way you know exactly what to expect, when to expect it and what you can expect from us.

To speak to one of our accident management professionals call free now on 1800 518 138 .

Repairs service explained

We’re here to help. We arrange everything for you, so you don’t have to. Our nationwide repairs service is available for all non-fault drivers. When you use us, there is no excess to pay and the fault driver’s insurance covers the cost of your repairs leaving you with nothing to pay and your no claims discount unaffected.

To arrange your repairs just call 1800 518 138 and one of our specialists will get things started.

Some common questions

How can I find out if I can claim?

We know how difficult it can be following an accident. So we’ve made the process as simple as possible. You can either request a call back from one of our experts, or call us on 1800 518 138.

When can I claim my repairs?

You can claim your vehicle repairs immediately. We know how difficult it can be to arrange repairs, ring insurers and find a repair centre. We’ll collect your car and sort out the repairs.

How do I arrange a hire car?

It’s really easy. You can either call our hire team on 1800 518 138 or request a call back by completing the call back form and one of our hire team will call you back straight away. It’s as simple as that.

Are you an Insurer?

No. We’re an independent claims management company. We specialise in claim resolution and deal with the Insurers on your behalf. As we manage hundreds of claims each month, we know what needs to be done to get you an outcome as quickly as possible, saving you time and taking away any stress and hassle. Call us on 1800 518 138.

Should I get legal advice?

Fortunately, most people in a motor accident don’t need legal advice, they just need to make a claim. For those that do though, we can help. We’ll arrange for you to speak to an accident specialist as quickly as possible who can go through your legal rights with you.

What will it cost me?

The cost of services provided by our partners, including replacement loan cars and repairs to damaged vehicles, are recovered from the at fault party or their insurer.

How are you paid?

Collision Claims receive a referral fee for any claim that is accepted by our partner businesses.